FAQs
Frequently asked questions
What do you sell?
We offer high-quality digital artwork printed on premium canvas, available with or without a frame. We also provide custom artwork services where you can upload your own photo and we transform it into a unique digital artwork.
What is the difference between framed and unframed canvas?
- Framed canvas: Ready-to-hang with a premium outer frame.
- Unframed canvas: Canvas only, stretched and ready to hang without an external frame.
Can I preview my custom artwork before printing?
Yes! For custom orders, we will share a preview to Email for approval before printing to ensure you’re satisfied with the design.
How does the custom artwork process work?
- Upload your photo and place the order.
- we will convert it into digital artwork.
- we share it with you by email for approval.
- We send it for production
- Your artwork is printed and delivered to your doorstep.
What kind of photos work best?
We recommend:
- High-resolution images
- Good lighting
- Clear subjects (no blur)
Where do you deliver?
We deliver across all Emirates in the UAE
Where do you deliver?
We deliver across all Emirates in the UAE
How long does delivery take?
Delivery typically takes 3–5 business days since each item is made to order. for custom orders it takes 3-5 Buisiness days after approval.
Is shipping free?
Yes! We offer free delivery across the UAE.
What payment methods do you accept?
We accept:
- Visa & Mastercard
- Apple Pay
- Google Pay
- Tabby
- Tamara
Do you offer Cash on Delivery (COD)?
No, Cash on Delivery is not available since all products are made upon order.
Can I return my order?
Since all items are made-to-order, we do not accept returns or exchanges.
What if my item arrives damaged?
If your order arrives damaged or defective, please contact us within 24–48 hours with photos, and we will arrange a replacement.
How can I contact you?
You can reach us via:
- Email: info@aya-rt.com
- WhatsApp: +971 50 722 0327
We’re always happy to help!